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Forums - Can't study new terms

Top > renshuu.org > Bugs / Problems



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UmmErr
Level: 121

I can't study new terms from web version (i still can from phone app), going over already studied material is completely fine, but new terms (in every schedule) just keep loading forever (studied terms review opens instantly)
I didn't find any topics with same issue here, but in one simmilar it was advised to clear cache of the browser, i did, didn't help, i tried different browser, different vpn (can't access without it), didn't help
It started about 3 days ago, was perfectly fine before that.

1
13 days ago
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マイコー
Level: 337

Sorry for the delayed reply.

Can you give some specifics on which schedule is causing this issue? Screenshots would be great, especially if it (the schedule on the dashboard) looks different when you compare it on the app and website.

1
10 days ago
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UmmErr
Level: 121
マイコー (0623, 5:24)

Sorry for the delayed reply.

Can you give some specifics on which schedule is causing this issue? Screenshots would be great, especially if it (the schedule on the dashboard) looks different when you compare it on the app and website.

​Every schedule has the same issue, that's how it looks like. It goes like this forever.
This one is beginner kanji, but it is the same for words for beginners and beginner sentences. No problems on the phone app.

8f0edfa87fb6ea6ecba5c086.png
1
10 days ago
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マイコー
Level: 337
I'm terribly sorry for the delay! I was in the hospital for a week.

Please reconfirm that this is still happening. Ideally, if you could email me (michael@renshuu.org) when you finish your reviews, that would help a ton (as I'll need to try and time it to get in there before it resets for the next day, and emails catch my attention more quickly than forum messages do.)
1
3 days ago
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UmmErr
Level: 121
マイコー (0630, 6:15)
I'm terribly sorry for the delay! I was in the hospital for a week.

Please reconfirm that this is still happening. Ideally, if you could email me (michael@renshuu.org) when you finish your reviews, that would help a ton (as I'll need to try and time it to get in there before it resets for the next day, and emails catch my attention more quickly than forum messages do.)

​It is still happening, but i actually don't think you can do anything about it, i just tried to study new terms in incognito mode and it worked, so i suppose the problem is on my end after all, sorry for wasting your time.
Thank you for all your work, I hope you are in a good health now

1
3 days ago
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UmmErr
Level: 121

I just figured out it was because of the browser extension that stopped working properly, i turned it off and it works again
I feel so stupid now, i'm so sorry
So the problem is solved, just wanted to let you know

1
3 days ago
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マイコー
Level: 337

Extensions can do weird things sometimes! I appreciate the followup!

0
1 day ago
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